Refund Policy

1. What this policy covers

This policy covers purchases of the digital publication sold on this website — a single one-time purchase of $12.99 USD, delivered as EPUB and PDF files. It is the only thing sold here, so it is the only thing this policy needs to cover.

Payment is processed by Paddle.com Market Ltd as merchant of record. Paddle takes the payment and holds the payment details; we never see or store your card number. An approved refund is therefore returned through Paddle, to the payment method you originally used. We cannot return money by any other route. If the merchant of record ever changes, this policy is updated to name the new one before any purchase is taken through it — and a refund of a purchase you made under this version is returned through the merchant that took it.

2. Immediate delivery and your right to withdraw

The publication is delivered in full at the moment of purchase, and for that reason it is not routinely refundable once the download has begun.

Consumer law in many countries gives you a period — commonly 14 days — to withdraw from a purchase made at a distance without giving a reason. For digital content that is supplied immediately, that right is lost once supply begins, provided you asked for immediate supply and were told you would lose the right.

By completing a purchase on this website you expressly ask us to supply the publication immediately, and you acknowledge that you lose the statutory right to withdraw once the download has begun. If you would rather keep that right, do not complete the purchase — read the free excerpt first and buy when you are ready.

None of this affects the grounds in section 3. Those are separate from the right to withdraw and remain available to you regardless.

3. When we refund

A refund is provided where:

1. the files are faulty or unreadable;
2. the edition delivered is not the edition you bought;
3. a technical fault prevents delivery and we cannot resolve it; or
4. the same purchase was charged more than once.

If you bought the wrong language edition by mistake, tell us — we will send you the edition you meant to buy at no extra cost, which is usually faster and better for you than a refund.

4. When we do not refund

• You downloaded and read the publication and simply changed your mind, and none of the grounds in section 3 is present.
• You disagree with the content or did not find it useful. We publish a free excerpt of every edition precisely so that you can judge the writing before paying.
• You report a problem we could have fixed but were never given the chance to fix, and you have opened a bank dispute instead of contacting us.

5. How to ask for a refund

Write to us at the support address on our Contact page. Include the email address you used at checkout, the order or receipt number from your Paddle receipt, and a short description of what went wrong. Nothing else is needed — there is no form to fill in.

You may also raise the request with Paddle directly, since Paddle is the merchant of record for the transaction. Either route reaches the same outcome.

Please contact us before asking your bank to reverse the charge. Almost every delivery problem is something we can fix the same day, and a bank dispute takes weeks longer than an email does.

6. How long it takes

1. Requests are reviewed within 10 working days of us receiving them.
2. Where a refund is approved, Paddle returns the amount to your original payment method.
3. Your bank or card issuer may take several further days to show the money in your statement. That part is outside our control and outside Paddle’s.

7. Billing errors and duplicate charges

If you believe you have been charged in error, or charged twice for the same purchase, tell us or tell Paddle. Where a billing error is confirmed, a correction is issued within 10 working days.

8. What happens after a refund

A refunded purchase ends the licence granted to you under section 7 of our Terms of Sale. Access to the download page for that edition is withdrawn, and you should delete any copies of the files you still hold.

9. Who this policy is given by

This Refund Policy is given by ФОП Адамів-Костишин Богдан Олександрович, ІПН 2911110839 · Україна · 79014, м. Львів, вул. Грушева, 1.5, the publisher and seller of the publication, and takes effect on the date shown at the top of this page.